RDP Setup Guide

Remote Desktop

Print to PDF inside your Remote Desktop session and save directly to your local DropToSend\sendbox. We’ll auto-create email drafts with the file attached (plus To/Subject/Body if you include metadata).

\\tsclient\C\DropToSend\sendbox

1) Enable drive redirection in RDP

This makes your local C: drive available inside the remote session as \\tsclient\C.

  1. Open Remote Desktop Connection (mstsc).
  2. Click Show Options ? ? Local Resources tab ? More….
  3. Check Drives (or specifically C:). Click OK and connect.
Enable drive redirection (Drives) in RDP dialog
Enable “Drives” under Local Resources ? More…

2) Install or choose a PDF printer inside the remote session

Use any PDF printer that can save to a folder. Many teams use PDFCreator (free desktop edition). You don’t need a server/Terminal Services license if you’re printing to the mapped client drive from a regular remote app session.

  • Select your PDF printer (e.g., PDFCreator) in the app’s Print dialog.
  • Set its output folder each time (or via printer profile) to the path below.
\\tsclient\C\DropToSend\sendbox
Choose PDF printer and set output folder
Choose your PDF printer and set the output to the DropToSend sendbox path.

3) Save into sendbox and let DropToSend do the rest

  1. Print your document to the PDF printer.
  2. When prompted, save to \\tsclient\C\DropToSend\sendbox.
  3. DropToSend detects the new file and creates a draft in Outlook or Gmail with the PDF attached.
Saving into sendbox path
Saving to the mapped client path ensures the file lands on your local machine.

4) (Optional) Prefill To/Subject/Body or send to a list

Place a metadata or recipients file alongside your PDF:

Single email metadata (.meta)

Same base name as your PDF:

invoice123.pdf
invoice123.meta

invoice123.meta can include:

To: client@example.com
Cc: billing@example.com
Subject: Invoice 123
Body: Hi there—see attached.
Multiple recipients (recipients.csv)

Put one CSV in the folder to fan-out drafts:

email,subject,body
a@example.com,Invoice 123,Hi A—see attached.
b@example.com,Invoice 123,Hi B—see attached.

DropToSend creates one draft per row (throttled safely).

Tip: Pin C:\DropToSend\sendbox to Quick Access so you can watch files arrive as you print from RDP.

Troubleshooting

Ensure “Drives” are enabled in the RDP client (Local Resources ? More…). If using a published RemoteApp, your admin must allow drive redirection.
Confirm DropToSend is running on your local machine, and that it watches the correct folder (C:\DropToSend\sendbox). Check for antivirus prompts on first run.
Set the printer’s default output path to \\tsclient\C\DropToSend\sendbox in its profile/options. Many PDF printers allow a “use last folder” setting too.

FAQ

Is this allowed without a Terminal Services PDF license?
Typically yes—because you’re printing within a remote session to your mapped client drive using a standard desktop PDF printer. Always follow your printer’s license terms.
Does this work with RemoteApp?
Yes. Ensure the RemoteApp collection allows drive redirection so \\tsclient\C is available.
Gmail vs Outlook?
Both are supported. DropToSend can create drafts in either; pick your default in Settings.
Need help? Contact support and mention “RDP Setup”.